Account help
A payment-ownership request is different from simply proving identity. It may concern the name on the payment instrument and a particular transaction. The exact evidence depends on the method. A receipt showing an amount without an identifiable transaction or owner may not answer the request.
What to check
Follow the authenticated instructions. Never publish full card details, security codes, passwords or wallet recovery phrases; ask which fields must remain visible before sending evidence.
Before you start
Practical checks for documents, promotions and account questions. The conditions shown in your own account take priority.
Information, not a bonus offer